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Check below for quick, easy answers to the most popular questions from our customers.
You can easily switch between viewing our prices with VAT, or without VAT. It’s just a matter of a quick click on the prices option in the upper right of your screen.
Once you’ve placed your order, it’s immediately sent to our warehouse to process for delivery, which makes any amendments or changes quite tricky to implement. Ideally, delivery addresses should be confirmed before the order is placed, but you can always give our customer service team a ring on 0113 235 0553 and we’ll see what we can do.
Very soon after you place your order, we’ll send you an order confirmation. If your product is delivered directly by the supplier, they’ll contact you to arrange delivery separately.
Each order will be different, We will contact you with a deliver date with in 24 hours
We use our own vans for all Express Deliveries, which allows us to guarantee the reliability of our delivery schedule, and prevents the risk of damage to your parcel by entrusting them to third-party couriers. If you’d like, you can also pick it up yourself using our Click and Collect service.
We’ll send you shipment confirmation email once your order is dispatched, and creating an account on our website means you can login to view the status of the order at any time. All our Express Delivery orders are delivered in our own vans, so you can give us a ring on 0113 235 0553 to get an update on the delivery status.